Shipping & Delivery

Where we ship

We ship within the United States only. Checkout accepts US delivery addresses, and we are not able to send orders to other countries at the moment.

Shipping cost

Standard tracked shipping is free on every order, with no minimum spend. The price you see at checkout is the price you pay.

Order processing

Orders are picked, inspected and packed at the store. We aim to dispatch within 1–2 business days. Orders placed while the store is closed are processed on the next business day.

Delivery estimates

Transit times are carrier estimates, not guarantees. Weather, public holidays and remote delivery areas can add time. If you are ordering for a wedding or a birthday, please allow extra days and contact us before ordering if the date is close.

Tracking

As soon as your parcel is collected you will receive a shipping confirmation email with a tracking number. You can also see it under Orders in your account, or on our Track Your Order page.

Taxes and extra charges

The total shown at checkout is the total you pay. Shipping is free, and because every order is delivered inside the United States there are no customs duties or import charges.

Delivery addresses

Please check the shipping address carefully before paying. We can change an address only while the order is still with us. If a parcel is returned to us because the address was incorrect or undeliverable, we will contact you to arrange re-delivery.

Lost or damaged parcels

If tracking has not moved for seven business days, or your parcel arrives damaged, email us with your order number and photographs where relevant. We will open an enquiry with the carrier and put it right.

Questions about your order?

Email support@shopsprinkledwithglitter.com or call (708) 865-6645 during store hours. You can also visit us at 358 W Broadway St, Bradley, IL 60915.