Payment Policy

Cards we accept

We accept Visa, Mastercard, American Express and Discover. Card payment is the only method available at checkout — we do not offer cash on delivery, bank transfer, cheque or buy-now-pay-later.

Currency

All prices on this website are shown and charged in US dollars (USD). If your card is issued outside the United States, your bank may apply its own conversion rate and a foreign transaction fee. Those charges come from your bank, not from us.

When you are charged

Payment is authorised and taken when you place the order. You will see an order confirmation on screen and by email once the payment clears. If the payment does not clear, the order is not created and nothing is dispatched.

How your card details are handled

Payments are processed by Stripe, a PCI DSS Level 1 certified payment provider. Your card number is entered directly into Stripe’s secure field and is sent to Stripe over an encrypted connection.

• We never see, handle or store your full card number, expiry date or security code.
• Our website receives only confirmation that the payment succeeded, plus the last four digits and card brand for your order record.
• If you choose to save a card for a faster checkout next time, it is stored securely by Stripe — not on this website.
• The whole site runs over an encrypted HTTPS connection.

Billing address and verification

Please enter the billing address exactly as it appears on your card statement. Banks check the address and the security code, and a mismatch is a common reason for a decline. Stripe also runs automated fraud checks and may decline a payment it considers high risk.

If a payment is declined

A decline comes from your bank or card issuer, and they do not tell us the reason. Check the card number, expiry, security code and billing address, then try again or use a different card. If it keeps failing, contact your bank. You are welcome to contact us and we will help where we can.

Taxes and extra charges

The total shown at checkout is the total you pay. Shipping is free on every order within the United States, and because we ship domestically only there are no customs duties or import charges.

Refunds

Refunds are issued to the card used for the original order — we cannot refund to a different card or by another method. Once we approve a return, the refund is submitted within 5–10 business days and your bank may take a few days more to show it. The full process is on our Returns & Refunds page.

Pricing errors

If an item is listed at an incorrect price, we will contact you before dispatching and you may confirm the order at the correct price or cancel it for a full refund.

Questions about a payment

Email support@shopsprinkledwithglitter.com or call (708) 865-6645 during store hours with your order number. Please never send full card details by email — we will never ask for them.