Everything customers ask us most often. If your question is not here, call the store on (708) 865-6645 or email support@shopsprinkledwithglitter.com.
What sizes do you carry?
Most dresses run from Child 2 to Child 14, and some styles also come in 12M for babies. The exact sizes available for a style are listed in the size dropdown on that product page. Petticoats and underskirts come in S, M and L.
How do I choose the right size?
Go by measurements rather than age. Measure her chest, waist and full height, then check them against the guidance on our Size Guide. If she is between two sizes, choose the larger one — a hem is easy to shorten, a bodice is not easy to let out. Send us her measurements and we will help you decide.
Can I see the dresses in person?
Yes. We are a real boutique at 358 W Broadway St, Bradley, IL 60915. Stop by Tuesday to Friday 11 AM–6 PM, Saturday 10 AM–4 PM or Sunday 11 AM–3 PM. We are closed on Mondays.
How much does shipping cost?
Standard tracked shipping is free on every order delivered within the United States, with no minimum spend. Full details are on our Shipping & Delivery page.
How long will my order take?
We aim to dispatch within 1–2 business days. After that, delivery anywhere in the United States usually takes a further 3–7 business days. If you are shopping for a fixed date, contact us before ordering.
Do you ship outside the United States?
No. We ship within the United States only, and checkout accepts US addresses. If that changes we will say so on our Shipping & Delivery page.
What payment methods do you accept?
We accept Visa, Mastercard, American Express and Discover. Payments are processed securely by Stripe over an encrypted connection, and we never see or store your card number.
Can I return a dress?
Yes. Contact us within 30 days of delivery and return the item unworn, unwashed and with its tags attached. Our Returns & Refunds page explains the steps, who pays return postage and how long refunds take.
How do I track my order?
You will get a shipping confirmation email with a tracking number as soon as the parcel leaves us. You can also check My account → Orders, or follow the steps on Track Your Order.
How should I care for the dress?
Fabric and care details are listed on each product page. As a rule, tulle and beaded gowns are best dry cleaned, stored hanging, and steamed gently on a low setting to bring the skirt back to full volume.
The color looks different on my screen. Is that normal?
Slight variation is normal. Screens render color differently and fabric dye lots vary a little between batches. If the shade matters — matching a bridal palette, for example — email us the style code and we will describe it honestly before you order.
Can you help me choose?
Gladly. Email support@shopsprinkledwithglitter.com or call (708) 865-6645 with the occasion, her measurements and the color scheme, and we will point you to the styles that fit.